The most frequently asked questions about our parking service

Our parking area is located at Kieshecker Weg 153 in 40468 Düsseldorf. Please allow 5-10 minutes for the handover of your vehicle and the transfer.

The airport is approximately 300 meters away and the ride with our shuttle bus takes about 1 minute.

Payment is made on site upon vehicle handover.

You also have the option of paying with your debit or credit card.

There are no additional costs for you. The price charged is the final price including 19% VAT.

You can cancel your reservation free of charge up to 24 hours before departure, either by email or telephone.

We are happy to provide you with free start-up assistance.

We are happy to answer any booking questions via email or on our service hotline +49 (0) 211 42 999 800. We are happy to help. Of course, you can also book directly by phone.

Our free shuttle service is available 24/7 and will bring you back to your car at any time.

You don\'t need to do anything else, as we are prepared for this type of luggage.

A quick call to +49 (0) 211 42 999 800 is all it takes for us to make the changes.

Of course, you have the option of having your vehicle serviced by us.

Yes, when booking a parking space, you can park your vehicle yourself and keep your key with you during your trip. This is subject to a small fee, depending on availability and season. Please note that if you book without leaving your key, you must contact us by phone at +49 (0) 211 42 999 800.

Whether your vehicle remains on the main premises during your trip or is moved to one of our nearby outdoor parking areas depends on current occupancy and the season.

Short-term parking vehicles typically remain on the airport grounds. Vehicles staying for longer periods – usually about a week or more – are moved to one of our secure parking areas within a 6.5-kilometer radius. This transfer is, of course, fully insured. Our outdoor parking areas are fenced, video-monitored, and regularly patrolled by trained personnel – for your safety and peace of mind during your trip.

Then simply call us on the telephone number +49 (0) 211 42 999 800.